TrustRadius Insights
Frame.io is a versatile platform that has been widely adopted by various professionals for its seamless video collaboration features. …
Starting at $15 per user/per month
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What is Frame.io?
Frame.io in New York offers a video collaboration platform, supporting the video editing process by providing creative teams with time stamped comments, annotations and hashtags, and an accelerated sharing and approval process, as well as integrations with popularly used editing…
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Reviewer Pros & Cons
Pricing
Pro
$15
Cloud
per user/per month
Team
$25
Cloud
per user/per month
Free
Free
Cloud
For up to 2 users
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
How David Kong (Frame.io) built an (almost entirely) automated product feedback system with Airtable
YouTube
NAB 2022: Frame.io's Paul Saccone
YouTube
Camera to Cloud with Frame.io | LAPPG
YouTube
Improve demo skills using Frame.io
YouTube
Workflow Zone Demo at Cine Gear Expo 2022
YouTube
First Public Demo of Frame.io in DaVinci Resolve by Alexis Van Hurkman at NAB 2019
YouTube
Product Details
- About
- Tech Details
What is Frame.io?
Frame.io Video
In this video, the TrustRadius team is unboxing Frame.io, an approval tool we believe will be very useful to video editors and creative agencies alike.
Frame.io Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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(31)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Frame.io is a versatile platform that has been widely adopted by various professionals for its seamless video collaboration features. Users have praised the platform for its ability to simplify the process of sharing videos with clients and collecting feedback. For boutique video production companies, Frame.io serves as a reliable tool for both internal video review and versioning with clients. With the platform's robust organization and filtering capabilities, teams can easily collect, organize, and manage feedback on video projects, saving significant amounts of time.
One of the standout features of Frame.io is its unique editing access for each video, allowing collaborators to make changes and provide feedback directly within the platform. This streamlined workflow eliminates the need for back-and-forth email exchanges or confusing document versions. Instead, users can effortlessly share video links with clients, making the feedback cycle extremely simple and efficient.
Frame.io is also highly valued for its remote work capabilities. In an era where remote collaboration has become increasingly important, the platform provides an ideal solution for sharing and reviewing video projects regardless of geographical location. Users across different departments, from the video team to higher-ups in marketing, have found Frame.io to be a valuable asset in their day-to-day work.
Additionally, Frame.io extends beyond video review purposes and serves as a versatile file-sharing platform. Users utilize it to share various media files such as photos and documents, as well as for presentation purposes with clients. The intuitive interface of Frame.io ensures that digital media remains organized and easily accessible in one centralized location.
In specific industries such as healthcare and wedding videography, Frame.io has proven to be an essential tool. Companies use the platform to share drafts of patient education videos internally and with external individuals. Similarly, internal departments rely on Frame.io to manage client edits to wedding films seamlessly. The platform simplifies the process of collecting, storing, and managing client edits in a user-friendly manner.
Overall, users have expressed satisfaction with Frame.io's capabilities and have appreciated the switch from other platforms. Its convenience, efficiency, and versatility have made it an invaluable tool for professionals across various industries, facilitating smooth collaboration and elevating the overall video production process.
Attribute Ratings
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
Every time we send out a video to a client, for review or for final delivery, we do it on the frame.io platform.
- Allows clients to make frame-specific notes, so there is no confusion what they are talking about.
- When multiple stakeholders are making notes, platform automatically sorts them chronologically in the video.
- Multiple stakeholders giving notes can see when their note conflicts with a colleague's.
- The navigation controls for reviewing video are quite good for an online platform, but the instructions for a non-video professional should be right there on the review screen.
- Wish there was a way to use embed codes on the hosted videos so they could be embedded on our website portfolio page (or others).
- Clients can make frame-specific notes
- Clients can easily view and download in-progress and finished projects
48.33333333333333%
4.8
12.5%
1.3
- It is a time saver because we don't have to track through email threads trying to find notes about past versions
- In much the same way Slack works for colleagues being able to join a conversation at any point, frame.io allows additional stakeholders to join the review process at multiple points and review their colleagues notes. This reduced conflicting notes, or at least engages the stakeholders among themselves to arrive at a decision.
August 23, 2019
The Most Effective Video Review Right in Your Pocket
I have a boutique video production company that utilizes Frame.io across the organization. We use Frame.io for internal video review as well as video review and versioning with clients. It serves as an excellent solution to the problem of collecting, organizing, and filtering feedback on video reviews. It's easy to edit access uniquely for each video and saves significant amounts of time when sharing edits and receiving feedback when collaborating on a video project.
- Simple UI. Its drag and drop interface makes uploading and organizing something that happens inherently. Versioning is a huge issue when reviewing videos and frame allows you to keep old versions while prioritizing updated edits on the same link.
- Frame.io allows you to make accurate notes on a video down to the frame - including drawing on a frame to indicate exact details your notes refer to. This allows for your post team to know exactly what the note-maker is referring to.
- Privacy settings. Frame has an easy way to manage sharing by providing a "review link" and a "presentation" - this allows you to limit whether a reviewer has access to provide notes or just to review an edit. Simple password protection is an option for any review as well as the option for allowing a file to be downloadable.
- The Frame.io platform is not as functional on an iPad. There is no iPad app and though the browser version of the software has been improved, it's still not up to snuff with the iOS app for iPhone. This is a huge miss on Frame.IO's part as we use iPads for review regularly and have issues playing back and managing note making in Frame.
- Bang for the Buck. The pricing structure is quite limiting. 100 gigs of uploads is hardly enough for a team who regularly produced video, but that seems to be what Frame.io thinks is the sweet spot for upload limits for the professional team price package. The next plan up is an absurd $224 more per month for only 4x the upload limit. We produce half hour episodes of TV for public television so this limit is frustrating as our budget is not huge.
- The limit on 5 team members for the team package is a bit frustrating as well - though there are plenty of collaborators for the price. It's the kindof thing that varies per project and Frame seems to be built for either very small teams or very large teams - but nothing in the middle.
- One negative impact has been the assumed role of post-management that Frame seems to remove from a small team/project. Often a single editor will upload a cut and then when reviewers begin to provide feedback, the editor instantaneously feels the obligation to proceed with making changes - often before note-making is done. Frame is so easy to communicate notes on, you can often forget the protocol of making sure all notes have been made and approved before proceeding. This is one area that Frame could be improved.
- I don't know that you can allocate a number to how much ROI there is with Frame in place, but we used to use Trello to make notes - which was great except you had to have 2 windows open and then type out timecodes for each note. This clearly takes time - on both ends. Now, your notes are tied to the timecode and the editor can see very quickly where the notes are in regards to context of the video. It's direct feedback.
- One of our primary business objectives is to always improve on the quality of our work. Frame.io is specifically built for video review, not for consumption of content but for contemplation of content. This is something that is essential in a mobile work environment where edit sessions aren't always something we're privy to. It allows for the edit suite to live in your pocket, anywhere - which inherently provides for more opportunity to give great feedback when inspiration strikes.
Frame is easily the most efficient video review service of the options i've tried. Wipster is a close second, followed by Vimeo. Trello is listed only b/c it can be tailored for whatever need you have - though I recognize it isn't a true video review system. Wipster's drawbacks when I used it were primarily technical - it regularly didn't work like it was supposed to and was limited. I believe it's come a long ways - though at the time it did not have an iOS app, which was a huge plus for Frame. Vimeo seems like it's playing catchup and though they've really improved, their organization is a bit convoluted and confusing.
March 28, 2019
Frame.io Fantastically Frees Up Time for Editors
Frame.io is used for our video team and higher-ups in the marketing department. Anyone that needs to review any of our videos has access to Frame.io. This includes all studio employees, team leads, management, and any faculty that is used as talent per each video.
- The best part of Frame.io is the ability to have all video edits from different departments on ONE page. Instead of receiving four different emails with timecodes (if we are lucky), I can open my video in Frame.io and see all edits in chronological order from every person involved in giving feedback.
- I enjoy the fact that not only are the timecodes exactly where they need to be (no guessing if the person meant the second before or after), but anyone reviewing has the ability to draw on the video to make their point more clear. So if someone is wanting an image moved on screen, they can draw a square EXACTLY where they want the placement.
- Another great perk is the fact that I can add the Frame.io extension to my Premiere file and export the video directly to Frame.io. No need to render out a version and then upload to the website. It minimizes all the steps taken to get the video online and ready for review.
- There have been a couple of times that the review links I have sent have not worked, and it crashed sitewide. I think Frame.io is still working out some kinks, but when I have a tight deadline it's frustrating getting blamed for a broken link when it's Frame.io's website having a meltdown.
- I would like to be able to export all the timecoded edits directly to my timeline instead of having to reference the website or extension in Premiere. There may already be a way to have this done, but I haven't seen it or it hasn't been properly explained.
- It's a mild inconvenience to automatically be signed up to get an email for every single edit that has taken place in my video. I know this is a reach, but there isn't much to complain about when it comes to Frame.io. I had to manually go in and opt out of the hundreds of emails I was getting sent for someone just leaving comments on my upload.
- The turnaround time of getting videos sent out has significantly decreased since using Frame.io. We are able to get our edits from multiple people quicker because there is no need for them to open the video, write down timecodes and write out their edit. It's all in one place. You don't even need to stop the video when you have something to write- it does it for you automatically.
- The fact that I have all my edits in one place drastically cuts out a ton of time getting changes made to each of my videos. I am able to complete my video quicker, which allows it to release sooner, and I'm on to the next project days before I usually would start it.
We used to use Dropbox as our main point of uploading and holding videos, but it was such a hassle because our edits came separately. It was almost just used as storage, and we had to have a separate email(s) with all of the edits coming from different departments. With Frame.io, the upload takes less time, people can add comments directly on the videos, AND the fact that you can upload new versions and literally use the same link is a total game-changer.